Current Open Referrals in ivr
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  • Position: Nice CXone Support Engineer No. of positions 1 Job Location: Hybrid – Remote (Mostly) + Hyderabad Job Description: 1. 2 – 5 years of Experience with Nice CXOne platform ( Core platform with IVR, WFM, Digital channels, Speech analytics, etc) . Over all 2 – 5 Years years experience…

  • Create technical design from Functional design/Requirements. · Must perform configuration and customization · Analyse and implement industry best practices · Understanding of Customer Service systems, processes and self service applications like IVR. · Participates in technology testing, evaluation and selection of contact center products, equipment, vendors, and services. · Work…