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Job Type:Full Time
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Job Location:Hyderabad, India
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Education:
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Experience:3-6 Years
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Posting Date:Aug 19, 2022
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Posted By:
No.of positions : 1
Location : Hybrid – Remote (Mostly) + Hyderbad
Job Description:
· Experience in building solution in Zendesk platform
· Configure, maintain and restructure the Zendesk infrastructure for customers
· Integration of different application with the Zendesk platform
· Maintain expert-level understanding of all Zendesk features, enhancements, changes and releases
· Support ticket automation efforts creating effective workflows in Zendesk
· Zendesk advanced administration experience
· Working knowledge of Developer tools including Zendesk apps and APIs
· Proven ability to understand business processes and translate business requirements into application functionality
Primary Skills
· Maintain expert-level understanding of all Zendesk features, enhancements, changes and releases
· Working knowledge of Developer tools including Zendesk apps and APIs
· Able to solve the Zendesk technical issues
Location : Hybrid – Remote (Mostly) + Hyderbad
Job Description:
· Experience in building solution in Zendesk platform
· Configure, maintain and restructure the Zendesk infrastructure for customers
· Integration of different application with the Zendesk platform
· Maintain expert-level understanding of all Zendesk features, enhancements, changes and releases
· Support ticket automation efforts creating effective workflows in Zendesk
· Zendesk advanced administration experience
· Working knowledge of Developer tools including Zendesk apps and APIs
· Proven ability to understand business processes and translate business requirements into application functionality
Primary Skills
· Maintain expert-level understanding of all Zendesk features, enhancements, changes and releases
· Working knowledge of Developer tools including Zendesk apps and APIs
· Able to solve the Zendesk technical issues