Workflow Analysts will be responsible for scheduling of associates as per forecast pattern and considering other site level constraints. Creates Internal level / daily level and Week level plan for business to meet the forecasted numbers and required productivity. Mitigates capacity risks of that site by managing dependencies across multiple operating units. Clearly communicate dependencies to the site lead and manage/track exceptions. Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators such as Occupancy, Productivity, shrinkage, lost hours etc. Provides the optimal workflow and capacity planning solutions for the upcoming initiatives and new service launches at that site.